Returns & Exchanges
At Yona AU, we want you to love your home as much as we do, which is why we offer a 30-day change-of-mind return policy on all our furniture and decor. If your new piece isn't the perfect fit, we are committed to making the return process as seamless and stress-free as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal within 30 days of delivery and enter your order number and email address to start the process.
- 2.Prepare the Item
Carefully disassemble your furniture and place it back into its original packaging to ensure it remains protected during transit.
- 3.Schedule a Pickup
Select a convenient date for our specialized furniture couriers to collect the item directly from your doorstep.
- 4.Receive Your Refund
Once our warehouse team inspects the returned item, we will process your full refund back to your original payment method within 5-7 business days.